What is CallTree?
At CallTree, we give US and global organizations the ability to stay one step ahead in a fast changing world. CallTree BPO caters nearshoring solutions to either established US based companies all the way to start up entrepreneurs looking to focus on their core business’s fundamentals.
CallTree’s vision was formed during the height of the pandemic, which shifted the entire globe and challenged every business in every sector to look for alternative methods in adapting quickly and constantly. Those companies that failed to adapt, soon learned that they had no choice but to do so. In the midst of every crisis, a silver lining emerges. Business owners and companies started to think progressively by abandoning the old ways and started to gear towards efficiency using technology. Something special started happening. People started to learn how to communicate, problem solve, and navigate with one another remotely. This dramatic shift has set the mission for CallTree.
Our Mission Statement
CallTree’s journey invokes a purpose with duality. On one end, we want to streamline the nearshoring process for US based companies/entrepreneurs and beyond by creating a highly efficient and effective easy to use platform. On the other end, we are cultivating an environment for personal and career growth for those that choose their path with CallTree in Mexico. This sense of duality is recognized by every core member of CallTree and invokes a conscious culture where balance must be attained at the end of every day to the start of the following day. Without roots, a tree simply will not grow.
What is a BPO?
Generally, the idea of outsourcing is to use outside vendors to carry out standard business functions that are not core to the business. This simplifies the management task, allowing for the company to retain only core staff with focus on the high-value activities of growing the business and researching new opportunities, while regular and well-understood operations, like manufacturing and workflow management, can be delegated to external vendors.